Well, I don't know how...but lo and behold those grades that I needed were there when I re-registered so I must have done something right in following your directions.
I love happy endings!

I think I need to go to plan B about recovering lost grades ...

I downloaded the G&P 2.17 or something again and choose 'overwrite'...which my luck is probably wrong, eh?
Whenever I try to do a back up to disk and floppy, I get a fatal error...

I'm lost...and may have to throw in the towel...

Thanks for trying anyways,

The Computer Software Dunce in the back of the classroom

This topic has been moved to Gradebook Support.

http://pinnaclepeaksystems.com/smf/index.php?topic=39.0

1. Yes, the install file is the one you originally downloaded and used to installed G&P.  If you can no longer locate it, let us know approximately how long ago you downloaded it and we'll send you a link to download a new copy.

2. Assuming your version of G&P is a fairly recent vintage, you can make a backup by running the file "Bkup.exe" located in your "C:\Grades&Plans2" folder.  Bkup.exe is the same backup module called by the G&P program's File menu item "Database Backup", but doesn't require you to run G&P to run it, so it shouldn't have the same error as your experiencing.  Note: Depending on your Windows settings you may not see the ".exe"  portion of the file name displayed, but there is only one "Bckup", so run that. 

FYI - Likewise, there is a bkup_restore.exe  file which you can run to restore your database immediately after completing the re-install of G&P -- or you can use the File/Database menu item, your choice.

Again, if you have problems, let us know.   

"...and the install file that you initially used to install G&P."

1.  I know where my registration # is but I do not know exactly what is meant by the file that I initially used to install G&P.  I downloaded it from the web...is that what you mean?

2.  I'm not sure I can make a back-up when I can't even open up G&P.  As soon as I click 'ok' on the error message, the site closes immediately.  I can't get past the error message.  How can I do a back-up without opening the program?

I understand your steps 3 and 4...but #5 is linked to #2...and I need help figuring out how to back-up...

Thanks for your prompt help and reply,
Sandy

The easiest way to resolve this is to re-install G&P.  To do that you will need to do the following in the order listed...

1. locate your registration info and the install file that you initially used to install G&P.
2. make a backup of your database so that you can restore it after you re-install G&P.  Save it on your desktop, a flash drive, floppy, etc.
3. uninstall G&P
4. install/register G&P
5. restore the database backup you made

If you have any difficulty or questions regarding this, post a reply and we'll help.

I am getting a "Run-time error '339': component 'MSFLXGRD.OCX' not correctly registered file missing or invalid."
I deleted another program recently and didn't know that it might have been shared by this program possibly.
Can you save me?  I need to print out the gradebook ASAP!!!
Thanks kindly,
Biting My Fingernails

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Hello, I dont know if I am writing in a proper board but I have got a problem with activation, link is not working...